Accommodation Service Managers

About This Job
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an organization.

People in this occupation

 * are employed by hotels, motels, resorts, student residences and other accommodation
 * may be self-employed

Annual median salary
$50,054

Hourly rate

 * High: $36.06/hr
 * Median: $24.00/hr
 * Low: $15.00/hr

Accommodation service managers perform some or all of the following duties

 * develop, implement and evaluate policies and procedures for the operation of the department or establishment
 * prepare budgets and monitor revenues and expenses
 * participate in the development of pricing and promotional strategies
 * negotiate with suppliers for the provision of materials and supplies
 * negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
 * recruit and supervise staff, oversee training and set work schedules
 * resolve customer complaints

Work Environment
Work generally takes place in an indoor environment such as a hotel or a guest-house.

Education, training & qualifications

 * A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
 * Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.

Skills

 * Innovative
 * Social
 * Directive
 * Verbal & Written Comprehension